Cancellation by the traveller
If you wish to cancel your tour, you must immediately inform Sandrifter Safaris in writing by email or call our office on 0417411025. Once we have received your notice, cancellation will take effect.
Please note the following charges will apply on cancellation by the traveller.
Multi Day Tours
- If Cancellation takes place after tour confirmation or within 60 days of departure your deposit will be forfeited.
- If Cancellation takes place within 30 days of departure 50% of your tour price will be forfeited.
- If Cancellation takes place within 14 days of departure 100% of your tour price will be forfeited.
Day Tours
- If Cancellation takes place after tour confirmation or within 60 days of departure your deposit will be forfeited.
- If Cancellation takes place within 14 days of departure 100% of your tour price will be forfeited.
You are strongly advised to take out cancellation insurance at the time of booking .This will cover cancellation penalties in certain circumstances. If you leave a trip for any reason after it has commenced, we are not obliged to make any refunds for unused services.
Booking amendments
Booking amendments (including change of date and guest names) are permitted on Day Tours up to 48 hours prior to departure. Multi Day Tours require notification of amendments 60 days prior to travel, although Sandrifter Safaris will consider all requests after that period at their discretion. If you wish to change tours or departure dates, you must immediately inform Sandrifter Safaris in writing to info@sandrifter.com.au. All amendments are subject to approval, availability, and confirmation by Sandrifter Safaris.
Changes & Cancellation of your journey by Sandrifter Safaris
Although we take all reasonable steps to operate our journeys as planned, unforeseen circumstances or circumstances beyond our reasonable control mean that sometimes a journey can change. Changes can occur to the start and end date of a journey, the length of a journey, the advertised driver guide, accommodation, meals, modes of transport, activities, and the route we take on a journey. We reserve the right to change any aspect of a journey as a result of unforeseen circumstances or circumstances beyond our reasonable control, which makes us unable to operate a journey as planned. In the event a change is made to any aspect of a journey as a result of unforeseen circumstances or circumstances beyond our reasonable control, any expenses that arise as a result of the change are payable by you. We are not responsible for any incidental expenses that you may have incurred as a result of your booking including, but not limited to, travel insurance excess or non-refundable flights. Tours can be cancelled at short notice if weather conditions are deemed unsuitable or unsafe. Sandrifter Safaris will endeavour to inform passengers as soon as possible and will rely on Published Closures / Bureau of Meteorology / Local Knowledge & Advice.
If the tour is affected by weather conditions, road access and or closures after commencement of the tour any additional costs for passengers to return to original place of departure or scheduled destination (Eg: Charter flight / additional accommodation / meals) or ancillary costs (Eg: Onward flights / accommodation) is the responsibility of the passengers. Travel insurance is highly recommended.